Have a question, need help with your account, or want to report an issue? Message us on Telegram — your chat is private, nobody else can see it, and we reply in the same thread.
FAQ
Quick answers to common questions. Can't find what you need? Message us on Telegram.
Go to the Brokers page in your dashboard, click 'Connect Broker', select your exchange, and enter your trade-only API key and secret. We support Delta Exchange India, CoinDCX, Pi42 and Bybit.
Yes. We only use trade-only API keys, we never have access to withdraw your funds. Your money stays on your exchange at all times. API keys are encrypted with AES-256.
Yes. All trading involves risk. Past performance of strategies, including backtests, does not guarantee future results. Always use our backtesting feature to validate strategies and never invest more than you can afford to lose.
Our backtesting engine runs your strategy against 3 years of real 1-minute candle data across 10 major coins. It calculates metrics like total PnL, win rate, max drawdown, and Sharpe ratio so you can evaluate performance before going live.
Nothing. There is no subscription, no paid tier and no card on file — see the pricing page for a line-by-line breakdown of what is free and what is not. You still pay your exchange's normal trading fees, because those go to the exchange rather than to us.
Delta Exchange India, CoinDCX, Pi42 and Bybit. You connect each one with a trade-only API key, and a single account can run strategies across several exchanges at once.
Message our Telegram bot, @Algopulsesupportbot. Your chat with it is private — no other user can see it — and our reply arrives in that same chat. There is no phone line or WhatsApp.
Send it to us on Telegram. Your chat stays private to you, and the reply lands in that same thread.